1227.非线性成长:成长曲线实践
结合过去十几年的所见所闻,我认为,一个成年人的“成长”,也许会经历如下几个阶段。
第一个成长阶段:如何在这个世界上生存,并学会依靠规则去赢得基本竞争。
第二个成长阶段:如何能够看到更大的世界。
第三个成长阶段:如何在看到更大的世界后担负起更大的责任,赢得更大的荣耀和认可,创造更大的社会价值。
一、非线性世界与S型曲线
毫无疑问,我们当前所处的世界,是一个变化越发剧烈、越来越不能用简单的线性法则来看待的“非线性世界”。
当我们进入任何一个岗位,或者在一家公司内谋求发展时,要么,我们的成长可能是无序、杂乱和缓慢的;要么,如果发展较为顺利,我们个人的成长基本都会按照“S型曲线”,被划分为3个阶段。
第一个阶段,积累摸索期。
这个阶段的你,因为刚刚进入新的竞争环境,对这个环境的规则、基本情况等都还不熟悉,也没有做好准备在该环境下面对激烈的竞争。
因此,需要花一些时间来摸索和试错,也需要在一些实践过程中不断修正自己的基本认知,检验自己在新环境下的实力和竞争力是否足够。
这个阶段,你可能不会有什么显著的工作成绩。
第二个阶段,快速成长期。
在这一阶段里,你对于新竞争环境下的一些规则和情况已有较为充分的了解,也通过实践积累了一些微小的业绩,对自己的工作能力有了一些基本的自信。
于是,接下来你必须做好准备,让自己不断到竞争更加激烈、压力更大的一线战场上,在竞争中不断赢得胜利,取得成绩——唯有成为一个在局部战场竞争中不断赢得胜利的人,你才能让自己进入快车道,获得足够快速的成长。
第三个阶段,成熟衰退期。
到了这一阶段后,你在某一竞争环境下可能有了不错的成绩,你的竞争力也获得了不少人的认可,于是,你可寻求的挑战在该环境下变得越来越少,你的成长速度开始逐渐放缓。
职业成长“S型曲线”
2.第二曲线
这也引出了一个新的问题——如果我们所处的成长赛道本身的增速已经开始放缓,该怎么办?
我接下来要向你分享——第二曲线。
任何一条增长曲线都会滑过抛物线的顶点(增长的极限),持续增长的秘密是在第一条曲线消失之前开始一条新的“S型曲线”,这就是所谓的“第二曲线”。
汉迪在《第二曲线:跨越“S型曲线”的二次增长》中所提到的,在快速变化的世界中,任何一个个体或组织想要追求长期持续的成长和发展,都一定会面对和经历属于自己的“第二曲线”,甚至是第三、第四曲线,在多条成长曲线之间跨过“非连续性”的鸿沟。
一个人在整个职业生涯内的成长与蜕变,乃至最终通关,很可能是由两条“一级成长曲线”与N条“次级成长曲线”交织在一起而构成的。
两条“一级成长曲线”,每一条都代表了你职业生涯中的一个大阶段,或者说是一类操作系统,每一类操作系统都会有自己的成长上限。
二、两条“一级成长曲线”
1.技能曲线
第一条“一级成长曲线”,我称之为“技能曲线”。
任何一个个体在进入职场这个游戏后,必然存在一个阶段——在这个阶段里,你掌握的技能越多,越有竞争力,你会越“值钱”。
如果你已经工作多年,回顾自己初入职场时的经历和状态,你会发现,我们每一个人在职场的头几年里,都会疯狂地学习和补充各种技能,例如做好PPT,用好Excel,写好文案,做好项目管理等等。
在这个阶段里,如果你掌握的基本技能不够多或不够扎实,可能会导致你失去竞争力。
所以,我的建议是:
第一,当你新进入一个行业后,第一要紧的事情就是,尽快建立起几项自己在这个行业内的核心技能,它们可以成为你在这个行业成长和发展的基石,甚至是将来你在行业内的安身立命之本;
第二,当你有了一、两项足以安身立命的核心技能之后,为了带动自己成长,最好的办法就是去参与或负责一些可能涉及多部门协作的复杂项目的推进落地。
比如,我在2009年底经历了一个这一阶段工作的小转折点:当时我作为项目负责人负责一场大规模线下活动(参与人数为数百人)从策划到落地的全过程。
这是我的运营生涯里,第一次独立负责一个涉及N个部门复杂项目的推进和落地。
它最大的挑战在于:我需要调动跨越5个部门以上的数十个人跟我一起做好整个活动,而他们当中的每一个人在这个活动之外都有自己的本职工作,且很多人的职级都比我要高。
最终,活动历时一个多月,做得很成功。
在这次项目的推进过程中,我得到了几个关键收获:
第一,我收获了极强的自信心,找到了那种强烈的“你一定要对产出负责”的感觉:一件事,只要交到我手里,且我认为它是可行的,不管面对的人是明星大腕还是级别高我好几个台阶的老大,我一定能想方设法达成不错的效果。
第二,除了一个人单打独斗,我对于如何组织和调动一个团队面向一个共同的目标努力有了更加实际的体验和感受。
第三,我接触到很多此前我的本职工作中接触不到的工作内容和信息。比如,我要跟PR部门一起讨论面向媒体的传播策略,这个过程中我就对PR的工作有了更多具体的了解,这成为我另一种学习成长的助推力。
但是,纵使我的个体战斗力和执行力已经比较出色,但我发现,当我走到一个团队管理者的位置上,继续提升个体的战斗力和执行力已经无法帮助我取得更大的成就。
这时,我的第二条“一级成长曲线”随之开启。
2.商业认知/系统思考成长曲线
第二条一级成长曲线,我称之为“商业认知/系统思考成长曲线”。
在技能曲线层面的成长,指向的是让你“如何把一件事做好做对”,那么在商业认知/系统思考层面上的成长,最终指向的就是“如何才能更多地去做'对’的事”,让自己在出发时就有了更大的胜算。
但前提是只有你在技能曲线下进入一个高位,成为Top20%的选手,才能拿到第二条“一级成长曲线”的“入场券”。
这意味着你在技能曲线或是商业认知/系统思考成长曲线下的成长,背后一定是由至少一段或很多段具体的职业经历综合构成的。
当你的执行力已经足够强大——大到至少能够超过80%的人,又希望获得新的成长,你的战场将逐渐转移到“如何通过系统思考以制定更加犀利有效的竞争策略”方面来,你可以选择“专家”或者“商业操盘手”进入第二曲线。
要做到这一点,你要逐渐构建自己在某些方面的系统思考能力,也要对一些基本商业规律有更深、更全面的认知。
最终,你需要知晓一个商业系统和其诸多子系统是如何运转、如何被驱动的——这既需要学习,也需要丰富的商业实践。
而在商业世界里,决定胜负的关键词,常常有两个,一是价值,二是效率。
① 始终关注价值,而非具体问题的执行路径、难度和过往经验
微软小冰的首任产品经理赵帅给我讲了个故事:早期,在行业里做聊天机器人的团队一点也不少,但大家做了一段时间后,都遇到一个问题,在跟人聊天时,机器人特别容易陷入“套路式聊天”,把天聊死。
但微软小冰的团队没有把思考的焦点放在“这件事有多难被解决”上,而是以“这件事的背后有多大价值,到底值不值得我们投入足够的时间和精力去解决”为思考原点。
他们始终相信:如果让机器人拥有跟人长期进行互动、对话的能力,这背后蕴含着无比巨大的价值。
他们持续研究和努力,直到有一天,团队内有人提出了一个新的假设和发现:假如机器人在人机交互的过程中,可以不断向人抛出一些新的话题,这场聊天就会变得有趣,从而无限地持续下去。
于是,他们开始在这个方向下尝试,又投入了几年的时间,最终把用户与机器人聊天交互的条目数提升了数十倍。
微软小冰2014年上线,到2018年,创造了一个历史性的记录——微软小冰与人类之间互动达到历史性的7151轮,不间断进行了29小时33分钟!
② 始终思考和关注现有工作流程及业务链条中效率可以提升2倍以上的可能性和机会
三节课是一家在线教育公司,而互联网公司经常面临产品版本要定期上线的问题,且一个新版本的上线,需要提前做很多沟通,让运营、客服等部门做好配套工作。
不然就会出现那种产品上线了,用户跑来问,但我们自己人都还不知道怎么回事的窘境,非常影响内部的协作效率。
有一段时间,随着团队规模一直在增加,而同期产品版本和功能的发布也很频繁,如果每次上线都要开会或者单独发邮件说明的话,大家都很有压力,我们原有的协作沟通流程显然有些低效了。
就在这时,我们内部有一个研发团队的员工做了一件小事——开发了一个机器人。这个机器人专门负责将要上线产品的新功能和版本通过邮件同步给所有人,并详细告知上线的具体内容。
这样一来,很多比较小的功能和版本,根本不用单独沟通和开会,也无须占用产品技术团队的时间精力把信息同步给大家。
以上,是两条一级成长曲线形成方法。事实上,在这两条曲线之外,还存在第三条曲线。
三、第三条曲线——心性成长曲线
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","24:"MoWJ"|7:3|linespacing:"150""],[20,"三节课是一家在线教育公司,而互联网公司经常面临产品版本要定期上线的问题,且一个新版本的上线,需要提前做很多沟通,让运营、客服等部门做好配套工作,不然就会出现那种产品上线了,用户跑来问,但我们自己人都还不知道怎么回事的窘境,非常影响内部的协作效率。"],[20,"
","24:"j1EP"|7:3|linespacing:"150""],[20,"
","24:"wDzm"|7:3|linespacing:"150""],[20,"有一段时间,随着团队规模一直在增加,而同期产品版本和功能的发布也很频繁,如果每次上线都要开会或者单独发邮件说明的话,大家都很有压力——尤其很多功能都挺小挺简单的,但又确实不能不说。我们原有的协作沟通流程显然有些低效了。"],[20,"
","24:"2p1g"|7:3|linespacing:"150""],[20,"
","24:"9dJp"|7:3|linespacing:"150""],[20,"就在这时,我们内部有一个研发团队的员工做了一件小事——开发了一个机器人。"],[20,"
","24:"l97e"|7:3|linespacing:"150""],[20,"
","24:"wFm1"|7:3|linespacing:"150""],[20,"这个机器人专门负责将要上线产品的新功能和版本通过邮件同步给所有人,并详细告知上线的具体内容,如图。"],[20,"
","24:"m5JD"|7:3|linespacing:"150""],[20,"
","24:"kRLH"|7:3|linespacing:"150""],[20,"这样一来,很多比较小的功能和版本,根本不用单独沟通和开会,也无须占用产品技术团队的时间精力把信息同步给大家。"],[20,"
","24:"0vYL"|7:3|linespacing:"150""],[20,"
","24:"R48S"|7:3|linespacing:"150""],[20,"以上,是两条一级成长曲线形成方法。"],[20,"
","24:"VnwY"|7:3|linespacing:"150""],[20,"
","24:"itGd"|7:3|linespacing:"150""],[20,"事实上,在这两条曲线之外,还存在第三条曲线。"]]'>2.“心性成长曲线”下的第二类修炼
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","24:"M4hB"|7:3|linespacing:"150""],[20,"但前提是只有你在技能曲线下进入一个高位,成为Top 20%的选手,才能拿到第二条“一级成长曲线”的“入场券”。这意味着你在技能曲线或是商业认知/系统思考成长曲线下的成长,背后一定是由至少一段或很多段具体的职业经历综合构成的。"],[20,"
","24:"2kvn"|7:3|linespacing:"150""],[20,"
","24:"9nQN"|7:3|linespacing:"150""],[20,"当你的执行力已经足够强大——大到至少能够超过80%的人,又希望获得新的成长,你的战场将逐渐转移到“如何通过系统思考以制定更加犀利有效的竞争策略”方面来,你可以选择“专家”或者“商业操盘手”进入第二曲线。"],[20,"
","24:"CrCz"|7:3|linespacing:"150""],[20,"
","24:"dW6N"|7:3|linespacing:"150""],[20,"要做到这一点,你要逐渐构建自己在某些方面的系统思考能力,也要对一些基本商业规律有更深、更全面的认知。最终,你需要知晓一个商业系统和其诸多子系统是如何运转、如何被驱动的——这既需要学习,也需要丰富的商业实践。"],[20,"
","24:"4ZdO"|7:3|linespacing:"150""],[20,"
","24:"RhX0"|7:3|linespacing:"150""],[20,"而在商业世界里,决定胜负的关键词,常常有两个,一是价值,二是效率。"],[20,"
","24:"egJ0"|7:3|linespacing:"150""],[20,"
","24:"QEjk"|7:3|linespacing:"150""],[20,"①始终关注价值,而非具体问题的执行路径、难度和过往经验","8:1"],[20,"
","24:"NM7M"|7:3|linespacing:"150""],[20,"
","24:"KuwF"|7:3|linespacing:"150""],[20,"微软小冰的首任产品经理赵帅给我讲了个故事:早期,在行业里做聊天机器人的团队一点也不少,但大家做了一段时间后,都遇到一个问题,在跟人聊天时,机器人特别容易陷入“套路式聊天”,把天聊死。"],[20,"
","24:"RoGN"|7:3|linespacing:"150""],[20,"
","24:"1KdM"|7:3|linespacing:"150""],[20,"但微软小冰的团队没有把思考的焦点放在“这件事有多难被解决”上,而是以“这件事的背后有多大价值,到底值不值得我们投入足够的时间和精力去解决”为思考原点。"],[20,"
","24:"0iJQ"|7:3|linespacing:"150""],[20,"
","24:"p7xQ"|7:3|linespacing:"150""],[20,"他们始终相信:如果让机器人拥有跟人长期进行互动、对话的能力,这背后蕴含着无比巨大的价值。微软小冰团队坚信这件事值得长期投入。"],[20,"
","24:"xztA"|7:3|linespacing:"150""],[20,"
","24:"G55S"|7:3|linespacing:"150""],[20,"他们持续研究和努力,直到有一天,团队内有人提出了一个新的假设和发现:假如机器人在人机交互的过程中,可以不断向人抛出一些新的话题,这场聊天就会变得有趣,从而无限地持续下去。"],[20,"
","24:"mF2b"|7:3|linespacing:"150""],[20,"
","24:"nGB7"|7:3|linespacing:"150""],[20,"于是,他们开始在这个方向下尝试,又投入了几年的时间,最终把用户与机器人聊天交互的条目数提升了数十倍。"],[20,"
","24:"6mlw"|7:3|linespacing:"150""],[20,"
","24:"hGwp"|7:3|linespacing:"150""],[20,"微软小冰2014年上线,到2018年,创造了一个历史性的记录——微软小冰与人类之间发生了当时人与机器人之间持续时间最长的一次单人连续对话,互动达到历史性的7151轮,不间断进行了29小时33分钟!"],[20,"
","24:"z0HQ"|7:3|linespacing:"150""],[20,"
","24:"EYMZ"|7:3|linespacing:"150""],[20,"②始终思考和关注现有工作流程及业务链条中效率可以提升2倍以上的可能性和机会","8:1"],[20,"
","24:"LrSN"|7:3|linespacing:"150""],[20,"
","24:"MoWJ"|7:3|linespacing:"150""],[20,"三节课是一家在线教育公司,而互联网公司经常面临产品版本要定期上线的问题,且一个新版本的上线,需要提前做很多沟通,让运营、客服等部门做好配套工作,不然就会出现那种产品上线了,用户跑来问,但我们自己人都还不知道怎么回事的窘境,非常影响内部的协作效率。"],[20,"
","24:"j1EP"|7:3|linespacing:"150""],[20,"
","24:"wDzm"|7:3|linespacing:"150""],[20,"有一段时间,随着团队规模一直在增加,而同期产品版本和功能的发布也很频繁,如果每次上线都要开会或者单独发邮件说明的话,大家都很有压力——尤其很多功能都挺小挺简单的,但又确实不能不说。我们原有的协作沟通流程显然有些低效了。"],[20,"
","24:"2p1g"|7:3|linespacing:"150""],[20,"
","24:"9dJp"|7:3|linespacing:"150""],[20,"就在这时,我们内部有一个研发团队的员工做了一件小事——开发了一个机器人。"],[20,"
","24:"l97e"|7:3|linespacing:"150""],[20,"
","24:"wFm1"|7:3|linespacing:"150""],[20,"这个机器人专门负责将要上线产品的新功能和版本通过邮件同步给所有人,并详细告知上线的具体内容,如图。"],[20,"
","24:"m5JD"|7:3|linespacing:"150""],[20,"
","24:"kRLH"|7:3|linespacing:"150""],[20,"这样一来,很多比较小的功能和版本,根本不用单独沟通和开会,也无须占用产品技术团队的时间精力把信息同步给大家。"],[20,"
","24:"0vYL"|7:3|linespacing:"150""],[20,"
","24:"R48S"|7:3|linespacing:"150""],[20,"以上,是两条一级成长曲线形成方法。"],[20,"
","24:"VnwY"|7:3|linespacing:"150""],[20,"
","24:"itGd"|7:3|linespacing:"150""],[20,"事实上,在这两条曲线之外,还存在第三条曲线。"]]'>第二类修炼是相对深刻的。
","24:"kt4E"|7:3|linespacing:"150""],[20,"
","24:"M4hB"|7:3|linespacing:"150""],[20,"但前提是只有你在技能曲线下进入一个高位,成为Top 20%的选手,才能拿到第二条“一级成长曲线”的“入场券”。这意味着你在技能曲线或是商业认知/系统思考成长曲线下的成长,背后一定是由至少一段或很多段具体的职业经历综合构成的。"],[20,"
","24:"2kvn"|7:3|linespacing:"150""],[20,"
","24:"9nQN"|7:3|linespacing:"150""],[20,"当你的执行力已经足够强大——大到至少能够超过80%的人,又希望获得新的成长,你的战场将逐渐转移到“如何通过系统思考以制定更加犀利有效的竞争策略”方面来,你可以选择“专家”或者“商业操盘手”进入第二曲线。"],[20,"
","24:"CrCz"|7:3|linespacing:"150""],[20,"
","24:"dW6N"|7:3|linespacing:"150""],[20,"要做到这一点,你要逐渐构建自己在某些方面的系统思考能力,也要对一些基本商业规律有更深、更全面的认知。最终,你需要知晓一个商业系统和其诸多子系统是如何运转、如何被驱动的——这既需要学习,也需要丰富的商业实践。"],[20,"
","24:"4ZdO"|7:3|linespacing:"150""],[20,"
","24:"RhX0"|7:3|linespacing:"150""],[20,"而在商业世界里,决定胜负的关键词,常常有两个,一是价值,二是效率。"],[20,"
","24:"egJ0"|7:3|linespacing:"150""],[20,"
","24:"QEjk"|7:3|linespacing:"150""],[20,"①始终关注价值,而非具体问题的执行路径、难度和过往经验","8:1"],[20,"
","24:"NM7M"|7:3|linespacing:"150""],[20,"
","24:"KuwF"|7:3|linespacing:"150""],[20,"微软小冰的首任产品经理赵帅给我讲了个故事:早期,在行业里做聊天机器人的团队一点也不少,但大家做了一段时间后,都遇到一个问题,在跟人聊天时,机器人特别容易陷入“套路式聊天”,把天聊死。"],[20,"
","24:"RoGN"|7:3|linespacing:"150""],[20,"
","24:"1KdM"|7:3|linespacing:"150""],[20,"但微软小冰的团队没有把思考的焦点放在“这件事有多难被解决”上,而是以“这件事的背后有多大价值,到底值不值得我们投入足够的时间和精力去解决”为思考原点。"],[20,"
","24:"0iJQ"|7:3|linespacing:"150""],[20,"
","24:"p7xQ"|7:3|linespacing:"150""],[20,"他们始终相信:如果让机器人拥有跟人长期进行互动、对话的能力,这背后蕴含着无比巨大的价值。微软小冰团队坚信这件事值得长期投入。"],[20,"
","24:"xztA"|7:3|linespacing:"150""],[20,"
","24:"G55S"|7:3|linespacing:"150""],[20,"他们持续研究和努力,直到有一天,团队内有人提出了一个新的假设和发现:假如机器人在人机交互的过程中,可以不断向人抛出一些新的话题,这场聊天就会变得有趣,从而无限地持续下去。"],[20,"
","24:"mF2b"|7:3|linespacing:"150""],[20,"
","24:"nGB7"|7:3|linespacing:"150""],[20,"于是,他们开始在这个方向下尝试,又投入了几年的时间,最终把用户与机器人聊天交互的条目数提升了数十倍。"],[20,"
","24:"6mlw"|7:3|linespacing:"150""],[20,"
","24:"hGwp"|7:3|linespacing:"150""],[20,"微软小冰2014年上线,到2018年,创造了一个历史性的记录——微软小冰与人类之间发生了当时人与机器人之间持续时间最长的一次单人连续对话,互动达到历史性的7151轮,不间断进行了29小时33分钟!"],[20,"
","24:"z0HQ"|7:3|linespacing:"150""],[20,"
","24:"EYMZ"|7:3|linespacing:"150""],[20,"②始终思考和关注现有工作流程及业务链条中效率可以提升2倍以上的可能性和机会","8:1"],[20,"
","24:"LrSN"|7:3|linespacing:"150""],[20,"
","24:"MoWJ"|7:3|linespacing:"150""],[20,"三节课是一家在线教育公司,而互联网公司经常面临产品版本要定期上线的问题,且一个新版本的上线,需要提前做很多沟通,让运营、客服等部门做好配套工作,不然就会出现那种产品上线了,用户跑来问,但我们自己人都还不知道怎么回事的窘境,非常影响内部的协作效率。"],[20,"
","24:"j1EP"|7:3|linespacing:"150""],[20,"
","24:"wDzm"|7:3|linespacing:"150""],[20,"有一段时间,随着团队规模一直在增加,而同期产品版本和功能的发布也很频繁,如果每次上线都要开会或者单独发邮件说明的话,大家都很有压力——尤其很多功能都挺小挺简单的,但又确实不能不说。我们原有的协作沟通流程显然有些低效了。"],[20,"
","24:"2p1g"|7:3|linespacing:"150""],[20,"
","24:"9dJp"|7:3|linespacing:"150""],[20,"就在这时,我们内部有一个研发团队的员工做了一件小事——开发了一个机器人。"],[20,"
","24:"l97e"|7:3|linespacing:"150""],[20,"
","24:"wFm1"|7:3|linespacing:"150""],[20,"这个机器人专门负责将要上线产品的新功能和版本通过邮件同步给所有人,并详细告知上线的具体内容,如图。"],[20,"
","24:"m5JD"|7:3|linespacing:"150""],[20,"
","24:"kRLH"|7:3|linespacing:"150""],[20,"这样一来,很多比较小的功能和版本,根本不用单独沟通和开会,也无须占用产品技术团队的时间精力把信息同步给大家。"],[20,"
","24:"0vYL"|7:3|linespacing:"150""],[20,"
","24:"R48S"|7:3|linespacing:"150""],[20,"以上,是两条一级成长曲线形成方法。"],[20,"
","24:"VnwY"|7:3|linespacing:"150""],[20,"
","24:"itGd"|7:3|linespacing:"150""],[20,"事实上,在这两条曲线之外,还存在第三条曲线。"]]'>它需要你不断调整自己的心性,更好地胜任某个角色,承担相应的责任
","24:"kt4E"|7:3|linespacing:"150""],[20,"
","24:"M4hB"|7:3|linespacing:"150""],[20,"但前提是只有你在技能曲线下进入一个高位,成为Top 20%的选手,才能拿到第二条“一级成长曲线”的“入场券”。这意味着你在技能曲线或是商业认知/系统思考成长曲线下的成长,背后一定是由至少一段或很多段具体的职业经历综合构成的。"],[20,"
","24:"2kvn"|7:3|linespacing:"150""],[20,"
","24:"9nQN"|7:3|linespacing:"150""],[20,"当你的执行力已经足够强大——大到至少能够超过80%的人,又希望获得新的成长,你的战场将逐渐转移到“如何通过系统思考以制定更加犀利有效的竞争策略”方面来,你可以选择“专家”或者“商业操盘手”进入第二曲线。"],[20,"
","24:"CrCz"|7:3|linespacing:"150""],[20,"
","24:"dW6N"|7:3|linespacing:"150""],[20,"要做到这一点,你要逐渐构建自己在某些方面的系统思考能力,也要对一些基本商业规律有更深、更全面的认知。最终,你需要知晓一个商业系统和其诸多子系统是如何运转、如何被驱动的——这既需要学习,也需要丰富的商业实践。"],[20,"
","24:"4ZdO"|7:3|linespacing:"150""],[20,"
","24:"RhX0"|7:3|linespacing:"150""],[20,"而在商业世界里,决定胜负的关键词,常常有两个,一是价值,二是效率。"],[20,"
","24:"egJ0"|7:3|linespacing:"150""],[20,"
","24:"QEjk"|7:3|linespacing:"150""],[20,"①始终关注价值,而非具体问题的执行路径、难度和过往经验","8:1"],[20,"
","24:"NM7M"|7:3|linespacing:"150""],[20,"
","24:"KuwF"|7:3|linespacing:"150""],[20,"微软小冰的首任产品经理赵帅给我讲了个故事:早期,在行业里做聊天机器人的团队一点也不少,但大家做了一段时间后,都遇到一个问题,在跟人聊天时,机器人特别容易陷入“套路式聊天”,把天聊死。"],[20,"
","24:"RoGN"|7:3|linespacing:"150""],[20,"
","24:"1KdM"|7:3|linespacing:"150""],[20,"但微软小冰的团队没有把思考的焦点放在“这件事有多难被解决”上,而是以“这件事的背后有多大价值,到底值不值得我们投入足够的时间和精力去解决”为思考原点。"],[20,"
","24:"0iJQ"|7:3|linespacing:"150""],[20,"
","24:"p7xQ"|7:3|linespacing:"150""],[20,"他们始终相信:如果让机器人拥有跟人长期进行互动、对话的能力,这背后蕴含着无比巨大的价值。微软小冰团队坚信这件事值得长期投入。"],[20,"
","24:"xztA"|7:3|linespacing:"150""],[20,"
","24:"G55S"|7:3|linespacing:"150""],[20,"他们持续研究和努力,直到有一天,团队内有人提出了一个新的假设和发现:假如机器人在人机交互的过程中,可以不断向人抛出一些新的话题,这场聊天就会变得有趣,从而无限地持续下去。"],[20,"
","24:"mF2b"|7:3|linespacing:"150""],[20,"
","24:"nGB7"|7:3|linespacing:"150""],[20,"于是,他们开始在这个方向下尝试,又投入了几年的时间,最终把用户与机器人聊天交互的条目数提升了数十倍。"],[20,"
","24:"6mlw"|7:3|linespacing:"150""],[20,"
","24:"hGwp"|7:3|linespacing:"150""],[20,"微软小冰2014年上线,到2018年,创造了一个历史性的记录——微软小冰与人类之间发生了当时人与机器人之间持续时间最长的一次单人连续对话,互动达到历史性的7151轮,不间断进行了29小时33分钟!"],[20,"
","24:"z0HQ"|7:3|linespacing:"150""],[20,"
","24:"EYMZ"|7:3|linespacing:"150""],[20,"②始终思考和关注现有工作流程及业务链条中效率可以提升2倍以上的可能性和机会","8:1"],[20,"
","24:"LrSN"|7:3|linespacing:"150""],[20,"
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","24:"itGd"|7:3|linespacing:"150""],[20,"事实上,在这两条曲线之外,还存在第三条曲线。"]]'>于是,他们中的一部分人选择打碎自己,重塑自己的心性,以此重构自己的底层操作系统。这样的心性层面的转变又让他们拥有更大的可能性和空间赢得更大的成就,担负起更大的责任。
比如,美团的创始人王兴曾经一手打造过校内(前人人网)、海内、饭否等多个在互联网行业内令人颇有好感,充满“理想主义+文艺”气息,但在商业上价值却非常有限的社交媒体产品。此后,他创办的美团却完全改变了基因,打造出一支“地推铁军”,逐步缔造了中国互联网一家巨头级公司。
你可能也知道,万人景仰的苹果公司创始人乔布斯,曾经是一个“有点混蛋的少年天才”,他创办了苹果,却因为自己的独断专行把公司管理搞得一团糟,乃至最后被一手创办的公司扫地出门。
史蒂夫·乔布斯
而此后,他蛰伏数年,痛定思痛,等到他第二次重返苹果时,可以自如地率领数万人进行创新和业务转型,一点点把这家公司从危机中拯救过来,最终成为移动互联网时代全世界最伟大、市值最高的公司之一。
他们都经历过前后两个完全不同的阶段。在前一阶段,他们已经是小有名气的天才、创业者、发明者;而后一阶段,他们则成为一名伟大的企业家。
这背后,都经历过无数阵痛、反思和在某些残酷现实面前的内心博弈,以及或许不止一次的重要心性升级和转变。若没有这样的转变或是“底层操作系统”的自我升级,他们很可能无法带领企业到达更高的地方。
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","24:"z0HQ"|7:3|linespacing:"150""],[20,"
","24:"EYMZ"|7:3|linespacing:"150""],[20,"②始终思考和关注现有工作流程及业务链条中效率可以提升2倍以上的可能性和机会","8:1"],[20,"
","24:"LrSN"|7:3|linespacing:"150""],[20,"
","24:"MoWJ"|7:3|linespacing:"150""],[20,"三节课是一家在线教育公司,而互联网公司经常面临产品版本要定期上线的问题,且一个新版本的上线,需要提前做很多沟通,让运营、客服等部门做好配套工作,不然就会出现那种产品上线了,用户跑来问,但我们自己人都还不知道怎么回事的窘境,非常影响内部的协作效率。"],[20,"
","24:"j1EP"|7:3|linespacing:"150""],[20,"
","24:"wDzm"|7:3|linespacing:"150""],[20,"有一段时间,随着团队规模一直在增加,而同期产品版本和功能的发布也很频繁,如果每次上线都要开会或者单独发邮件说明的话,大家都很有压力——尤其很多功能都挺小挺简单的,但又确实不能不说。我们原有的协作沟通流程显然有些低效了。"],[20,"
","24:"2p1g"|7:3|linespacing:"150""],[20,"
","24:"9dJp"|7:3|linespacing:"150""],[20,"就在这时,我们内部有一个研发团队的员工做了一件小事——开发了一个机器人。"],[20,"
","24:"l97e"|7:3|linespacing:"150""],[20,"
","24:"wFm1"|7:3|linespacing:"150""],[20,"这个机器人专门负责将要上线产品的新功能和版本通过邮件同步给所有人,并详细告知上线的具体内容,如图。"],[20,"
","24:"m5JD"|7:3|linespacing:"150""],[20,"
","24:"kRLH"|7:3|linespacing:"150""],[20,"这样一来,很多比较小的功能和版本,根本不用单独沟通和开会,也无须占用产品技术团队的时间精力把信息同步给大家。"],[20,"
","24:"0vYL"|7:3|linespacing:"150""],[20,"
","24:"R48S"|7:3|linespacing:"150""],[20,"以上,是两条一级成长曲线形成方法。"],[20,"
","24:"VnwY"|7:3|linespacing:"150""],[20,"
","24:"itGd"|7:3|linespacing:"150""],[20,"事实上,在这两条曲线之外,还存在第三条曲线。"]]'>3.“心性成长曲线”下的第三类修炼
","24:"kt4E"|7:3|linespacing:"150""],[20,"
","24:"M4hB"|7:3|linespacing:"150""],[20,"但前提是只有你在技能曲线下进入一个高位,成为Top 20%的选手,才能拿到第二条“一级成长曲线”的“入场券”。这意味着你在技能曲线或是商业认知/系统思考成长曲线下的成长,背后一定是由至少一段或很多段具体的职业经历综合构成的。"],[20,"
","24:"2kvn"|7:3|linespacing:"150""],[20,"
","24:"9nQN"|7:3|linespacing:"150""],[20,"当你的执行力已经足够强大——大到至少能够超过80%的人,又希望获得新的成长,你的战场将逐渐转移到“如何通过系统思考以制定更加犀利有效的竞争策略”方面来,你可以选择“专家”或者“商业操盘手”进入第二曲线。"],[20,"
","24:"CrCz"|7:3|linespacing:"150""],[20,"
","24:"dW6N"|7:3|linespacing:"150""],[20,"要做到这一点,你要逐渐构建自己在某些方面的系统思考能力,也要对一些基本商业规律有更深、更全面的认知。最终,你需要知晓一个商业系统和其诸多子系统是如何运转、如何被驱动的——这既需要学习,也需要丰富的商业实践。"],[20,"
","24:"4ZdO"|7:3|linespacing:"150""],[20,"
","24:"RhX0"|7:3|linespacing:"150""],[20,"而在商业世界里,决定胜负的关键词,常常有两个,一是价值,二是效率。"],[20,"
","24:"egJ0"|7:3|linespacing:"150""],[20,"
","24:"QEjk"|7:3|linespacing:"150""],[20,"①始终关注价值,而非具体问题的执行路径、难度和过往经验","8:1"],[20,"
","24:"NM7M"|7:3|linespacing:"150""],[20,"
","24:"KuwF"|7:3|linespacing:"150""],[20,"微软小冰的首任产品经理赵帅给我讲了个故事:早期,在行业里做聊天机器人的团队一点也不少,但大家做了一段时间后,都遇到一个问题,在跟人聊天时,机器人特别容易陷入“套路式聊天”,把天聊死。"],[20,"
","24:"RoGN"|7:3|linespacing:"150""],[20,"
","24:"1KdM"|7:3|linespacing:"150""],[20,"但微软小冰的团队没有把思考的焦点放在“这件事有多难被解决”上,而是以“这件事的背后有多大价值,到底值不值得我们投入足够的时间和精力去解决”为思考原点。"],[20,"
","24:"0iJQ"|7:3|linespacing:"150""],[20,"
","24:"p7xQ"|7:3|linespacing:"150""],[20,"他们始终相信:如果让机器人拥有跟人长期进行互动、对话的能力,这背后蕴含着无比巨大的价值。微软小冰团队坚信这件事值得长期投入。"],[20,"
","24:"xztA"|7:3|linespacing:"150""],[20,"
","24:"G55S"|7:3|linespacing:"150""],[20,"他们持续研究和努力,直到有一天,团队内有人提出了一个新的假设和发现:假如机器人在人机交互的过程中,可以不断向人抛出一些新的话题,这场聊天就会变得有趣,从而无限地持续下去。"],[20,"
","24:"mF2b"|7:3|linespacing:"150""],[20,"
","24:"nGB7"|7:3|linespacing:"150""],[20,"于是,他们开始在这个方向下尝试,又投入了几年的时间,最终把用户与机器人聊天交互的条目数提升了数十倍。"],[20,"
","24:"6mlw"|7:3|linespacing:"150""],[20,"
","24:"hGwp"|7:3|linespacing:"150""],[20,"微软小冰2014年上线,到2018年,创造了一个历史性的记录——微软小冰与人类之间发生了当时人与机器人之间持续时间最长的一次单人连续对话,互动达到历史性的7151轮,不间断进行了29小时33分钟!"],[20,"
","24:"z0HQ"|7:3|linespacing:"150""],[20,"
","24:"EYMZ"|7:3|linespacing:"150""],[20,"②始终思考和关注现有工作流程及业务链条中效率可以提升2倍以上的可能性和机会","8:1"],[20,"
","24:"LrSN"|7:3|linespacing:"150""],[20,"
","24:"MoWJ"|7:3|linespacing:"150""],[20,"三节课是一家在线教育公司,而互联网公司经常面临产品版本要定期上线的问题,且一个新版本的上线,需要提前做很多沟通,让运营、客服等部门做好配套工作,不然就会出现那种产品上线了,用户跑来问,但我们自己人都还不知道怎么回事的窘境,非常影响内部的协作效率。"],[20,"
","24:"j1EP"|7:3|linespacing:"150""],[20,"
","24:"wDzm"|7:3|linespacing:"150""],[20,"有一段时间,随着团队规模一直在增加,而同期产品版本和功能的发布也很频繁,如果每次上线都要开会或者单独发邮件说明的话,大家都很有压力——尤其很多功能都挺小挺简单的,但又确实不能不说。我们原有的协作沟通流程显然有些低效了。"],[20,"
","24:"2p1g"|7:3|linespacing:"150""],[20,"
","24:"9dJp"|7:3|linespacing:"150""],[20,"就在这时,我们内部有一个研发团队的员工做了一件小事——开发了一个机器人。"],[20,"
","24:"l97e"|7:3|linespacing:"150""],[20,"
","24:"wFm1"|7:3|linespacing:"150""],[20,"这个机器人专门负责将要上线产品的新功能和版本通过邮件同步给所有人,并详细告知上线的具体内容,如图。"],[20,"
","24:"m5JD"|7:3|linespacing:"150""],[20,"
","24:"kRLH"|7:3|linespacing:"150""],[20,"这样一来,很多比较小的功能和版本,根本不用单独沟通和开会,也无须占用产品技术团队的时间精力把信息同步给大家。"],[20,"
","24:"0vYL"|7:3|linespacing:"150""],[20,"
","24:"R48S"|7:3|linespacing:"150""],[20,"以上,是两条一级成长曲线形成方法。"],[20,"
","24:"VnwY"|7:3|linespacing:"150""],[20,"
","24:"itGd"|7:3|linespacing:"150""],[20,"事实上,在这两条曲线之外,还存在第三条曲线。"]]'>第三类修炼则是更本质的。
","24:"kt4E"|7:3|linespacing:"150""],[20,"
","24:"M4hB"|7:3|linespacing:"150""],[20,"但前提是只有你在技能曲线下进入一个高位,成为Top 20%的选手,才能拿到第二条“一级成长曲线”的“入场券”。这意味着你在技能曲线或是商业认知/系统思考成长曲线下的成长,背后一定是由至少一段或很多段具体的职业经历综合构成的。"],[20,"
","24:"2kvn"|7:3|linespacing:"150""],[20,"
","24:"9nQN"|7:3|linespacing:"150""],[20,"当你的执行力已经足够强大——大到至少能够超过80%的人,又希望获得新的成长,你的战场将逐渐转移到“如何通过系统思考以制定更加犀利有效的竞争策略”方面来,你可以选择“专家”或者“商业操盘手”进入第二曲线。"],[20,"
","24:"CrCz"|7:3|linespacing:"150""],[20,"
","24:"dW6N"|7:3|linespacing:"150""],[20,"要做到这一点,你要逐渐构建自己在某些方面的系统思考能力,也要对一些基本商业规律有更深、更全面的认知。最终,你需要知晓一个商业系统和其诸多子系统是如何运转、如何被驱动的——这既需要学习,也需要丰富的商业实践。"],[20,"
","24:"4ZdO"|7:3|linespacing:"150""],[20,"
","24:"RhX0"|7:3|linespacing:"150""],[20,"而在商业世界里,决定胜负的关键词,常常有两个,一是价值,二是效率。"],[20,"
","24:"egJ0"|7:3|linespacing:"150""],[20,"
","24:"QEjk"|7:3|linespacing:"150""],[20,"①始终关注价值,而非具体问题的执行路径、难度和过往经验","8:1"],[20,"
","24:"NM7M"|7:3|linespacing:"150""],[20,"
","24:"KuwF"|7:3|linespacing:"150""],[20,"微软小冰的首任产品经理赵帅给我讲了个故事:早期,在行业里做聊天机器人的团队一点也不少,但大家做了一段时间后,都遇到一个问题,在跟人聊天时,机器人特别容易陷入“套路式聊天”,把天聊死。"],[20,"
","24:"RoGN"|7:3|linespacing:"150""],[20,"
","24:"1KdM"|7:3|linespacing:"150""],[20,"但微软小冰的团队没有把思考的焦点放在“这件事有多难被解决”上,而是以“这件事的背后有多大价值,到底值不值得我们投入足够的时间和精力去解决”为思考原点。"],[20,"
","24:"0iJQ"|7:3|linespacing:"150""],[20,"
","24:"p7xQ"|7:3|linespacing:"150""],[20,"他们始终相信:如果让机器人拥有跟人长期进行互动、对话的能力,这背后蕴含着无比巨大的价值。微软小冰团队坚信这件事值得长期投入。"],[20,"
","24:"xztA"|7:3|linespacing:"150""],[20,"
","24:"G55S"|7:3|linespacing:"150""],[20,"他们持续研究和努力,直到有一天,团队内有人提出了一个新的假设和发现:假如机器人在人机交互的过程中,可以不断向人抛出一些新的话题,这场聊天就会变得有趣,从而无限地持续下去。"],[20,"
","24:"mF2b"|7:3|linespacing:"150""],[20,"
","24:"nGB7"|7:3|linespacing:"150""],[20,"于是,他们开始在这个方向下尝试,又投入了几年的时间,最终把用户与机器人聊天交互的条目数提升了数十倍。"],[20,"
","24:"6mlw"|7:3|linespacing:"150""],[20,"
","24:"hGwp"|7:3|linespacing:"150""],[20,"微软小冰2014年上线,到2018年,创造了一个历史性的记录——微软小冰与人类之间发生了当时人与机器人之间持续时间最长的一次单人连续对话,互动达到历史性的7151轮,不间断进行了29小时33分钟!"],[20,"
","24:"z0HQ"|7:3|linespacing:"150""],[20,"
","24:"EYMZ"|7:3|linespacing:"150""],[20,"②始终思考和关注现有工作流程及业务链条中效率可以提升2倍以上的可能性和机会","8:1"],[20,"
","24:"LrSN"|7:3|linespacing:"150""],[20,"
","24:"MoWJ"|7:3|linespacing:"150""],[20,"三节课是一家在线教育公司,而互联网公司经常面临产品版本要定期上线的问题,且一个新版本的上线,需要提前做很多沟通,让运营、客服等部门做好配套工作,不然就会出现那种产品上线了,用户跑来问,但我们自己人都还不知道怎么回事的窘境,非常影响内部的协作效率。"],[20,"
","24:"j1EP"|7:3|linespacing:"150""],[20,"
","24:"wDzm"|7:3|linespacing:"150""],[20,"有一段时间,随着团队规模一直在增加,而同期产品版本和功能的发布也很频繁,如果每次上线都要开会或者单独发邮件说明的话,大家都很有压力——尤其很多功能都挺小挺简单的,但又确实不能不说。我们原有的协作沟通流程显然有些低效了。"],[20,"
","24:"2p1g"|7:3|linespacing:"150""],[20,"
","24:"9dJp"|7:3|linespacing:"150""],[20,"就在这时,我们内部有一个研发团队的员工做了一件小事——开发了一个机器人。"],[20,"
","24:"l97e"|7:3|linespacing:"150""],[20,"
","24:"wFm1"|7:3|linespacing:"150""],[20,"这个机器人专门负责将要上线产品的新功能和版本通过邮件同步给所有人,并详细告知上线的具体内容,如图。"],[20,"
","24:"m5JD"|7:3|linespacing:"150""],[20,"
","24:"kRLH"|7:3|linespacing:"150""],[20,"这样一来,很多比较小的功能和版本,根本不用单独沟通和开会,也无须占用产品技术团队的时间精力把信息同步给大家。"],[20,"
","24:"0vYL"|7:3|linespacing:"150""],[20,"
","24:"R48S"|7:3|linespacing:"150""],[20,"以上,是两条一级成长曲线形成方法。"],[20,"
","24:"VnwY"|7:3|linespacing:"150""],[20,"
","24:"itGd"|7:3|linespacing:"150""],[20,"事实上,在这两条曲线之外,还存在第三条曲线。"]]'>你必须深刻地认识自己,也必须在变化不断、充满不确定性的世界中找到你自己的坚守。
","24:"kt4E"|7:3|linespacing:"150""],[20,"
","24:"M4hB"|7:3|linespacing:"150""],[20,"但前提是只有你在技能曲线下进入一个高位,成为Top 20%的选手,才能拿到第二条“一级成长曲线”的“入场券”。这意味着你在技能曲线或是商业认知/系统思考成长曲线下的成长,背后一定是由至少一段或很多段具体的职业经历综合构成的。"],[20,"
","24:"2kvn"|7:3|linespacing:"150""],[20,"
","24:"9nQN"|7:3|linespacing:"150""],[20,"当你的执行力已经足够强大——大到至少能够超过80%的人,又希望获得新的成长,你的战场将逐渐转移到“如何通过系统思考以制定更加犀利有效的竞争策略”方面来,你可以选择“专家”或者“商业操盘手”进入第二曲线。"],[20,"
","24:"CrCz"|7:3|linespacing:"150""],[20,"
","24:"dW6N"|7:3|linespacing:"150""],[20,"要做到这一点,你要逐渐构建自己在某些方面的系统思考能力,也要对一些基本商业规律有更深、更全面的认知。最终,你需要知晓一个商业系统和其诸多子系统是如何运转、如何被驱动的——这既需要学习,也需要丰富的商业实践。"],[20,"
","24:"4ZdO"|7:3|linespacing:"150""],[20,"
","24:"RhX0"|7:3|linespacing:"150""],[20,"而在商业世界里,决定胜负的关键词,常常有两个,一是价值,二是效率。"],[20,"
","24:"egJ0"|7:3|linespacing:"150""],[20,"
","24:"QEjk"|7:3|linespacing:"150""],[20,"①始终关注价值,而非具体问题的执行路径、难度和过往经验","8:1"],[20,"
","24:"NM7M"|7:3|linespacing:"150""],[20,"
","24:"KuwF"|7:3|linespacing:"150""],[20,"微软小冰的首任产品经理赵帅给我讲了个故事:早期,在行业里做聊天机器人的团队一点也不少,但大家做了一段时间后,都遇到一个问题,在跟人聊天时,机器人特别容易陷入“套路式聊天”,把天聊死。"],[20,"
","24:"RoGN"|7:3|linespacing:"150""],[20,"
","24:"1KdM"|7:3|linespacing:"150""],[20,"但微软小冰的团队没有把思考的焦点放在“这件事有多难被解决”上,而是以“这件事的背后有多大价值,到底值不值得我们投入足够的时间和精力去解决”为思考原点。"],[20,"
","24:"0iJQ"|7:3|linespacing:"150""],[20,"
","24:"p7xQ"|7:3|linespacing:"150""],[20,"他们始终相信:如果让机器人拥有跟人长期进行互动、对话的能力,这背后蕴含着无比巨大的价值。微软小冰团队坚信这件事值得长期投入。"],[20,"
","24:"xztA"|7:3|linespacing:"150""],[20,"
","24:"G55S"|7:3|linespacing:"150""],[20,"他们持续研究和努力,直到有一天,团队内有人提出了一个新的假设和发现:假如机器人在人机交互的过程中,可以不断向人抛出一些新的话题,这场聊天就会变得有趣,从而无限地持续下去。"],[20,"
","24:"mF2b"|7:3|linespacing:"150""],[20,"
","24:"nGB7"|7:3|linespacing:"150""],[20,"于是,他们开始在这个方向下尝试,又投入了几年的时间,最终把用户与机器人聊天交互的条目数提升了数十倍。"],[20,"
","24:"6mlw"|7:3|linespacing:"150""],[20,"
","24:"hGwp"|7:3|linespacing:"150""],[20,"微软小冰2014年上线,到2018年,创造了一个历史性的记录——微软小冰与人类之间发生了当时人与机器人之间持续时间最长的一次单人连续对话,互动达到历史性的7151轮,不间断进行了29小时33分钟!"],[20,"
","24:"z0HQ"|7:3|linespacing:"150""],[20,"
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怎么才能拥有自己坚守的原则?这可能取决于3方面:
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","24:"M4hB"|7:3|linespacing:"150""],[20,"但前提是只有你在技能曲线下进入一个高位,成为Top 20%的选手,才能拿到第二条“一级成长曲线”的“入场券”。这意味着你在技能曲线或是商业认知/系统思考成长曲线下的成长,背后一定是由至少一段或很多段具体的职业经历综合构成的。"],[20,"
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","24:"KuwF"|7:3|linespacing:"150""],[20,"微软小冰的首任产品经理赵帅给我讲了个故事:早期,在行业里做聊天机器人的团队一点也不少,但大家做了一段时间后,都遇到一个问题,在跟人聊天时,机器人特别容易陷入“套路式聊天”,把天聊死。"],[20,"
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