这类题在设题时常会用到title, subject, main idea, topic, theme等词。 1.归纳标题题 特点：短小精悍，一般多为一个短语；涵盖性强，一般能覆盖全文意思；精确性强，表达范围要恰当，不能随意改变语意程度或色彩。常见命题形式有：What’s the best title for the text?The best title for this passage is ___.Which of the following can be the best title for the passage?真题范例Why is pink or purple a color for girls and blue or brown for boys? The answer depends largely on cultural values as well as personal experiences. To the Egyptians, green was a color that represented the hope and joy of spring, while for Muslims, it means heaven. Red is a symbol of good luck in many cultures. In China, children are given money in a red envelope to bring good fortune in the New Year. For many nations, blue is a symbol of protection and religious beliefs. Greek people often wear a blue necklace hoping to protect themselves against evils (灾祸).People's choice of colors is also influenced by their bodies' reactions (反应) toward them. Green is said to be the most restful color. It has the ability to reduce pain and relax people both mentally and physically. People who work in green environment have been found to have fewer stomach aches.Red can cause a person's blood pressure to rise and increase people's appetites (食欲). Many decorators will include different shades of red in the restaurant. Similarly, many commercial websites will have a red 'Buy Now' button because red is a color that easily catches a person's eye.Blue is another calming color. Unlike red, blue can cause people to lose appetite. So if you want to eat less, some suggest that eating from blue plates can help.The next time you are deciding on what to wear or what color to decorate your room, think about the color carefully.63. Which of the following would be the most proper title for the text?A. Colors and Human BeingsB. The Cultural Meaning of ColorC. Colors and Personal ExperiencesD. The Meaning and Function of Color答案：D 2.概括大意题 包括寻找段落大意（topic）和文章中心思想（main idea），常见命题形式有：What is the general/main idea of the passage？Which of the following expresses the main idea？What is the subject discussed in the text?BThe writer of the story wants to tell us that_____. The passage/ text is mainly about_____. What’s the article mainly about ？★真题范例 Joshua Bingham studied 4 years at the University of Paris and decided to leave his graduation. He transferred to the University of Berlin and graduated with honors. Harvard Law School and, later, Boston College provided him with an excellent legal background. He is presently a corporation lawyer in Miami, Florida.Q: What is the main idea of the passage? ＿＿A. How Joshua Bingham became a lawyer.B. Bingham is a diligent student.C. Joshua Bingham received an excellent education.D. A good lawyer needs good education.答案：C解题思路:此文没有主题句。全篇共四句，只陈述了四个细节(detail)性的事实。因此就答案本身看，个个都对。读者只能将所有的details综合起来，进行逻辑推理，才能构成一个没有言明的主题思想。由于文中主要涉及了Joshua Bingham接受教育的情况，即作者想告诉我们的是：Joshua Bingham接受过良好的教育，所以答案是 Ｃ。解题技巧阅读理解文章多是议论文和说明文，这两种文体的结构可归纳为：提出问题——论述问题——得出结论或者阐明观点。对于这类文章，抓主题句是快速掌握文章大意的主要方法。主题句一般出现在文章的开头或结尾。主题句具有简洁性、概括性的特点。主题句在文章中的位置主要有以下几种情况。位于段首：一般而言，以演绎法撰写的文章，主题句往往在文章的开头，即先点出主题，然后围绕这一主题作具体的陈述。判断第一句是否为主题句，可具体分析段落的首句与第二，三句的关系；如果从第二句就开始对第一句进行说明，论述或描述，那第一句就是主题句。有些段落，在主题句后面有明显引出细节的信号词，如for example, an example of; first, second, next, last, finally; to begin with, also, besides; one, the other; some, others等。在阅读中应尽量利用上述信号词来确定主题句的位置。位于段尾：有些文章会在开头列举事实, 然后通过论证阐述作者的核心论点。因此，如果第一句话不是概括性的或综合性的话，最好快速读一读段落的最后一个句子，看看它是否具备主题句的特征。如果它具备主題句的特征，段落的主题思想就很容易确定了。一般说来，当一种观点不易向人解释清楚或不易被人接受时，主题句便会到段落的末尾才出现。学生可以充分利用引出结论的信号词。如so，therefore，thus，consequently；in conclusion，in short；in a word, to sum up等来确定主题句的位置在段尾。当无明显的此类信号时，学生可在段落的最后一句话前面添加一个引出结论的信号词，以确定其是否是主题句。位于段中：有时段落是先介绍背景和细节，接着用一句综合或概括性的话概括前面所说的内容或事例，然后再围绕主题展开对有关问题的深入讨论。这种文章的主题句往往会在段落中间出现。归纳起来主要有两种情况：先提出问题，然后给予回答(主题句)，最后给予解释；或者，先提出问题，然后点出主题思想(主题句)，最后给予解释。首尾呼应：主题句在段落的开头和结尾两个位置上先后出现，形成前呼后应的格局。这两个主题句叙说的是同一个内容，但用词不尽相同，这样不但强调了主题思想，而且显得灵活多变。这两个句子并非简单重复，后一个主题句或对该主题作最后的评述，或对要点作一概括，或使之引申留给读者去思考。无明确主题句：找关键词（出现频率较高）, 归纳总结。
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细节理解题
考查内容主要涉及时间、地点、人物、事件、原因、结果、数字等议论文中例证细节和定义类细节。这类题目的共同特点是：答案一般都能在文章中找到。当然，答案并不一定是文章中的原句，考生需要根据文章提供的信息自己组织语句回答问题。1.事实细节题→寻读法 分为直接理解题和间接理解题，前者常用who, what, which, when, where, why和how提问，或判断正误；后者需与原文信息转换，表达上与原文有差异。常见命题形式有：What can we learn from the passage?All the following are mentioned exceptWhich of the following is mentioned (not mentioned)?Which of the following statements is true/right/false/wrong about…?★真题范例 (2012江西卷) ……… Mark had been scolded before for touching his father’s equipment. But his curiosity was difficult to control and this new computer really puzzled him. ………56．Why did Mark touch the computer against his father’s warning?A．He wanted to take a voyage.B．He wanted to practice his skillC．He was so much attracted by it.D．He was eager to do an experiment.答案：C2. 排列顺序题→首尾定位法（找出第一个事件和最后一个事件，用排除法缩小范围） 常出现在记叙文和说明文中，一般按事件发生的顺序。常见命题形式有：Which of the following is the correct order of…? Which of the following shows the path of signals described in Paragraph…?★真题范例 （2011山东卷） Since the 1970s, scientists have been searching for ways to link the brain with computers. Brain-computer interface(BCI) technology could help people with disabilities send commands to machines. ……. The researchers designed a special cap for the user. This head cover picks up the signals from the scalp(头皮) and sends them to a computer. The computer interprets the signals and commands the motorized wheelchair. The wheelchair also has two cameras that identify objects in its path. They help the computer react to commands from the brain. ……..73. Which of the following shows the path of the signals described in Paragraph 5?A. scalp→computer→cap→wheelchairB. computer→cap→scalp→wheelchairC. scalp→cap→computer→wheelchairD. cap→computer→scalp→wheelchair答案：C3. 图文匹配题→按图索骥理清线索 设题形式：给出图表，根据图表提问问题。4. 数字计算题→（方法：审题→带着问题找细节→对比、分析、计算） 可直接找到相关细节，但需经过计算方可找到答案。
03
推理判断题主要考查学生对文章中隐含或深层的含意的理解能力。它要求考生根据文章内容做出合乎逻辑的推断，包括考生对作者观点的理解，态度的判断，对修辞、语气、隐含意思等的理解。题干关键词：infer(推断),indicate(象征，暗示), imply/suggest(暗示), conclude(作出结论), assume(假定，设想).1.细节推理判断题 一般可根据短文提供的信息或借助生活常识进行推理判断，常见命题形式有：It can be inferred/ concluded from the text that __________.The author implies/ suggests that_____.We may infer that _________.Which of the following statements is implied but NOT stated?★真题范例 （2012天津卷） ……. Some eyes rolled and there were a few low groans(嘟囔声)when Ms.Yates was about to speak. Many started looking at their watches and coming up with excuses to be anywhere instead of preparing to listen to a lecture from and old woman who had few kind words for her students and made them work harder than all the other teachers combined. ……..42. What can be inferred from Paragraph 2?A. Some graduates were too busy to listen to Ms. Yates’ speech.B. Many graduates disliked Ms. Yates’ ways of teaching.C. Some people got tired from the reunion activities.D. Most people had little interest in the reunion.答案：B2.预测推理判断题 根据语篇对文章接下来的内容或可能的结局进行猜测，常见命题形式有：What do you think will happen if/when…?At the end of this passage, the writer might continue to write_____3.推测文章来源或读者对象 常见命题形式有：The passage is probably take out of_____The passage would most likely be found in_____Where does this text probably come from?4.写作意图、目的、态度推断题 作者的语气态度往往不会直接写在文章里，只能通过细读文章，从作者的选词及其修饰手段中体会出来。询问写作目的的题，选项里常出现的词是：explain(解释), prove (证明), persuade(劝说), advise(劝告), comment(评论), praise(赞扬), criticize(批评), entertain(娱乐), demonstrate(举例说明), argue(辩论), tell(讲述), analyze(分析)等。询问语气态度的题，选项里常出现的词是：neutral(中立的), sympathetic(同情的), satisfied(满意的), friendly(友好的), enthusiastic(热情的), subjective(主观的), objective(客观的), matter-of-fact(实事求是的), pessimistic(悲观的), optimistic(乐观的), critical(批评的), doubtful(怀疑的), hostile(敌对的), indifferent(冷淡的), disappointed(失望的)。常见命题形式有：The purpose of the text is_____What is the main purpose of the author writing the text? By mentioning…, the author aims to show that_____What is the author’s attitude towards…?What is the author’s opinion on…?The author’s tone in this passage is _____.解题技巧推断题是考查学生透过文章表面的文字信息进行分析、综合、归纳等逻辑推理的能力。推理和判断必须以事实为依据，切莫主观臆断。①那些文章中直接陈述的内容不能选，要选择根据文章推理出来的选项。②推理不是凭空猜测，而是立足已知推断未知；作出正确答案时一定要在文中找到依据或理由。③要忠实于原文，以文章提供的事实和线索为依据。不能以自己的观点代替作者的想法；不要脱离原文主观臆断。
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词义猜测题考点：①猜测某个词、词组、句子的意义②对文中的多义词或词组进行定义③判断某个代词的指代的对象。常见命题形式有：The underlined word/phrase in the second paragraph means _____.The word “it/they” in the last sentence refers to______.The word “…”（Line 6. para.2）probably means ______.The word “…”（Line 6. para.2）could best be replaced by which of the following?Which of the following is closest in meaning to the word “…” ?解题技巧1.通过因果关系猜词通过因果关系猜词首先是找出生词与上下文之间的逻辑关系，然后才能猜词。有时文章借助关联词(如because，as，since，for，so，thus，as a result，of course，therefore等等)表示前因后果。例如：You shouldn't have blamed him for that，for it wasn't his fault. 通过for引出的句子所表示的原因(那不是他的错)，可猜出blame的词义是'责备'。2.通过同义词和反义词的关系猜词 通过同义词猜词，一是要看由and或or连接的同义词词组，如happy and gay，即使我们不认识gay这个词，也可以知道它是愉快的意思；二是看在进一步解释的过程中使用的同义词，如Man has known something about the planets Venus，Mars，and Jupiter with the help of spaceships. 此句中的Venus(金星)、Mars(火星)、Jupiter(木星)均为生词，但只要知道planets就可猜出这几个词都属于'行星'这一义域。通过反义词猜词，一是看表转折关系的连词或副词，如but，while，however等；二是看与not搭配的或表示否定意义的词语，如：He is so homely，not at all as handsome as his brother.根据not at all...handsome我们不难推测出homely的意思，即不英俊、不漂亮的意思。3.通过构词法猜词 根据前缀、后缀、复合、派生等构词知识判断生词词义。如：She is unlikely to have stolen the money. ( “un”含否定意义，故为“不太可能”之意。)4.通过定义或释义关系来推测词义 例如：But sometimes，no rain falls for a long，long time. Then there is a dry period，or drought. 从drought所在句子的上文我们得知很久不下雨，于是便有一段干旱的时期，即drought，由此可见drought意思为'久旱'，'旱灾'。而a dry period和drought是同义语。这种同义或释义关系常由is，or，that is，in other words，be called或破折号等来表示。5.通过句法功能来推测词义 例如：Bananas，oranges，pineapples，coconuts and some other kind of fruit grow in warm areas.假如pineapples和coconuts是生词，我们可以从这两个词在句中所处的位置来判断它们大致的意思。从句中不难看出pineapples，coconuts和bananas，oranges是同类关系，同属fruit类，因此它们是两样水果，准确地说，是菠萝和椰子。6.通过描述猜词 描述即作者对该人或该物作出的外在相貌或内在特征的描写。例如：The penguin is a kind of sea bird living in the South Pole. It is fat and walks in a funny way. Although it cannot fly，it can swim in the icy water to catch the fish.从例句的描述中可以得知penguin是一种生活在南极的鸟类。后面更详尽地描述了该鸟类的生活习性。7. 根据常识猜词 如：The door was so low that he hit his head on the lintel.（lintel “过梁”。）Afraid of waking the baby up, she tiptoed out of the room.（tiptoed “踮着脚走，蹑手蹑脚”）
高考英语作文书信
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建议信【篇首句】说明写信目的。1. I'm sorry to hear that you are having trouble fitting in your new school. Such problems are quite normal. Perhaps the following suggestions are helpful.很遗憾听说你在适应新学校方面有困难。这样的问题是很正常的。可能下面的建议会有一些帮助。2. I have received your letter saying you plan to play a visit to China for ten days next month. Perhaps the following suggestions are helpful to you.我已经收到了你的来信。信上说你打算下个月来参观中国十天。可能下面的建议对你是有帮助的。3. I'm writing to you to present what I think on the further improvement of our hotel so as to attract more clients（顾客）.我给你写信是想说明一下我对于进一步改善我们旅馆的一些想法，以吸引更多顾客。4. You have asked me for my advice with regard to how to learn Chinese , and I will try to make some suggestions here.你关于如何学习汉语询问我的建议，那么我就在这里给出一些建议。5. I'm very glad to receive your letter asking for my advice on how to fit in the new school life. Here are a few suggestions.很高兴收到你的来信，信上询问我关于如何适应新的学校生活。下面是我的一些建议。6. I'm very glad to have received your e-mail. Now I'm writing to give you some advice on how to learn English well in high school.很高兴收到你的电子邮件。现在，关于如何在高中学好英语，我写信给你一些建议。【篇中句】介绍详情、提出具体建议。1. I'd like to suggest that...我想要建议......2. In my opinion,...在我看来，......3. If I were you, I would...如果我是你，我会......4. You'd better do.../not do...你最好/最好不......5. It's necessary for you to read some books about these places before you come to see them with your own eyes. With more knowledge about these places, you will have a better understanding of Chinese history and culture.在你来亲眼看到这些地方之前，你 有必要读一些关于这些地方的书。有了关于这些地方更多的知识，你将会更好的理解中国的历史和文化。6. First of all, you should listen to the teacher carefully and take notes in class so that you can go over your lessons as soon as you can after class.首先，你应该认真听老师讲课。上课做好笔记，以便下课后可以及时复习。7. As is known to all，vocabulary is of great importance. You should spend half an hour in the morning reciting words and reading texts aloud.众所周知，词汇是非常重要的。你应该早上花半个小时的时间背单词和朗读课文。8. What’s more, try to communicate with your classmates in English out of class. Only in this way can you improve your listening and spoken English quickly.还有，试着在课外用英语和同学交流。只有这样，你才能够很快的提高英语听力和口语。9. Last but not least, you should develop the habit of keeping a diary, which helps improve your written English and helps you go over/review the words and expressions that you have learnt.最后但也是很重要的一点是，你应该养成记日记的习惯，这会帮助你提高英语写作，也会帮助你复习学过的单词和短语。【篇尾句】提出希望采纳建议，并祝福。1. I hope these suggestions will be of use to you. Remember: where there is a will, there is a way(有志者事竟成).我希望这些建议会对你有用。记住：有志者事竟成。2. I hope these suggestions will be of use to you. Remember: The man who has made up his mind to win will never say “impossible”(一个决心要成功的人从来不说“不可能”).我希望这些建议会对你有用。记住：一个决心要成功的人从来不说“不可能”。3. Best wishes!（给你）最美好的祝愿！4. I hope that my suggestions are helpful for you anyway. I would be more than happy to see improvement.无论如何，我希望这些建议对你有所帮助。我会非常高兴看到情况改善。5. I believe that you will take my suggestions into serious account. Whatever you decide to do, good luck with your studies/work！我相信你会认真考虑我的建议。无论你决定做什么，祝你学习/工作好运。6. I sincerely hope my advice will be some help for you. If there is more I can do to help, please let me know.我真诚的希望我的建议对你有一些帮助。如果有更多我可以帮忙的，请告诉我。7. I hope you can take good consideration of my advice. I would be ready to discuss about this matter with you to further details.我希望你可以好好考虑我的建议。我准备好和你进一步讨论这件事情。8. I sincerely hope my advice will be some help for you. I'm eager to see you soon in Beijing. Wish you in advance a pleasant trip to Beijing.我真诚的希望我的建议对你有一些帮助。很希望早点在北京见到你。提前祝你来北京之行愉快。
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邀请信【篇首句】介绍自己，简要说明活动，并邀请对方。1. I’m Wang Ming from YuWen School，the president of the Student Union.我是来自育文学校的王明，学生会主席。2. An English speaking contest of our school will be held on August 6.我们学校有一场英语演讲比赛将在8月6号举行。3. There will be a party in my garden on Sunday.周日，在我的花园里会举行一场聚会。4. I’d like to invite you to judge it.我想邀请你做它的裁判。5. I’m writing to invite you to...我写信是邀请你......6. I wonder if you can come to...我想知道你是否能来......7. We sincerely hope you can attend it.我们真诚希望你能够参加。8. It’s my pleasure/a great honour for me to invite you to...我很荣幸的邀请你......9. It’s a pity that you have to go back to America soon. So a farewell party for you will be held in the Sun Club this Saturday evening. Could you come at 6:00 pm?很遗憾你不久就要回美国了。所以，这周六，在阳光俱乐部我们会为你举行一个欢送会。下午六点你能来吗？【篇中句】介绍活动具体内容，并说明受邀人参加理由。1. It will begin at 2:00 pm and last two hours, during which time 15 well-prepared contestants will deliver their speeches.它将于下午两点钟开始，四点钟结束，在此期间将会有十五位准备充分的参赛者发表演讲。2. We will start at 8:00 am and arrive there at 9:00.我们将会在上午八点出发，九点到达那里。3. During the afternoon, we’ll...together.下午，我们会一起......4. Remember to take water and lunch with you.记得带上水和午餐。5. By the way, you may take Bus No. 322 in front of your apartment and it will take you directly to the club.顺便说一下，你可以乘坐你家公寓前的322路公交车，它会直接把你带到俱乐部。6. I know you are a native speaker of English and an English teacher, and I, on behalf of our school, sincerely invite you to be part of the contest.我知道你的母语是英语，还是一个英语老师。我，代表我们学校，真诚的邀请你来比赛现场。7. Since you are so eager to improve your English, it will prove to be a great chance.既然你如此渴望提高英语，这会是一个很好的机会。8. I’m sure that you will enjoy yourself there.我保证你在那里会过得很愉快。【篇尾句】期待对方接受邀请，并期待对方尽快回复。1. Will you be available during that time? Please contact me at 1234567 at your earliest convenience.那期间你有空吗？请方便时尽快给我打电话1234567。2. Would you please let me know as soon as possible if you can accept my invitation?请尽快告诉我你能否接受我的邀请好吗？3. We will feel much honored if you could come.如果你能来，我们会非常荣幸。4. We are looking forward to your coming.我们期待着你的到来。5. I am longing to see you soon.我期待着尽早见到你。
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口头通知【篇首句】引起注意。1. Hello, everybody/everyone.2. Ladies and gentlemen.3. May I have your attention, please? I have an announcement to make.请注意，好吗？我要通知一件事情。4. Attention, please! I have something important to tell you.请注意！我有重要的事情要告诉你们。（此步句型虽少，但都是精华哦！）【篇中句】主要内容。1. There will be a party/speech/contest held by the English Department in the hall of the library on Saturday evening.周六晚上，在图书馆大厅，英语系将会举行一场聚会/演讲/比赛。2. In order to welcome our friends from the United States, the Student Union will organize a party in the school hall on Saturday evening, August 15.为了欢迎我们来自美国的朋友，学生会将会在8月15号星期六晚上组织一场聚会。3. Our school has decided to hold an activity to climb Xiangshan Hill this Sunday.我们学校决定这周六组织去爬香山。4. It will begin at 5 pm and last about two hours.它将在下午5点开始，持续大约2个小时。5. The school will arrange several buses to take us there.学校会安排几辆公交车带我们去那里。6. There will colourful activities then, such as singing, dancing, exchanging gifts with one another and so on.到时会有丰富多彩的活动，比如唱歌、跳舞、互换礼物等等。7. All the teachers and students are required to attend it. Please take your notebooks and make notes. Please listen carefully and we’ll have a discussion in groups.所有的老师和学生都被要求参加。请带上笔记本做笔记。请认真聆听，之后我们会有分组讨论。【篇尾句】要求/邀请参加+注意事项。1. Those who are interested in the activity are welcom.欢迎对此活动感兴趣的人参加。2. Those who want to take part in it please sign up at the Student Union.想要参加的人请在学生会报名。3. Please come and join in it. Everyone is welcom to attend it.请来参加。每个人都是受欢迎的。4. Remember to take your hats and gloves.记得带上你的帽子和手套。5. Remember that we are required hats and water.记得我们被要求带帽子和水。6. Please come on time and don’t be late.请准时到来，不要迟到。7. You might as well take a camera in case you want to take some photos of the beautiful scenery.你不妨带个相机以防你想要给美丽的风景拍照。8. Please pass on this message to those who are not here today.请把这个消息告诉不在场的人。9. I hope that you will have a nice time there.我希望你在那里过得愉快。10. I am sure you will have a good time there/then.我保证你在那里/到时会过得愉快。11. I believe you will have a wonderful time then.我相信到时你会过得非常愉快。12. I think you will enjoy it very much.我想你会非常喜欢它的。13. There's sure to be a lot of fun. Everyone is welcome.一定会有很多的乐趣。大家都是受欢迎的。14. Good luck.祝好运。15. That's all. Thank you.我说完了。谢谢！
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申请信【篇首句】介绍自己，简要说明信息来源，并提出申请。1. I'm Li Hua, from Class One, Senior Two.我是李华，来自高二一班。2. I have read in the newspaper that a secretary is wanted in your company.我在报纸上看到你们公司在招聘一名秘书。3. I read the announcement of the Experience Life that you have posted on the Internet and I am interested in it.我在网上看到你们发布的体验生活的消息，我对此很感兴趣。4. I am extremly pleased to see your advertisement for an English tutor（家庭教师/助教）in the newspaper.我很高兴在报纸上看到你们招聘家庭教师/助教的广告。5. I am writing to apply for the summer camp in your school.我写信是想申请加入你们学校的夏令营。6. I am writing to tell you that I'm suitable for the job you are advertising.我写信是想告诉你，我适合做你们在广告上刊登的这份工作。7. I am writing to inquire about the possibility of the job.我写信是询问（我得到）这份工作的可能性。8. I am writing to join the program.我写信是想加入这个项目。9. I would like to apply for it during the summer vacation.我想要暑假申请它。【篇中句】突出自己特点，具体说明胜任理由。1. I think I'm qualified for the position.我认为对于这个职位我是有资格的。2. In the first place, I have strong written and spoken communication skills.首先，我有很好的写作和交流技巧。3. What's more, I am well acquainted with the western culture.（be acquainted with 熟悉）而且，我非常熟悉西方文化。4. Last but not the least, I have good personality, and I am independent in life.最后但也是很重要的一点是，我有很好的性格，并且在生活中很独立。5. I think it's of great use to me. For one thing, I can gain some experience for my future job; for another, I can make more friends.我认为它对我是有好处的。一则，我能够为未来的工作获得经验；二则，我可以交到更多的朋友。6. I am sure I can do my best in the job.我保证在工作中会尽最大努力。7. That's why I am applying for the position.那就是我申请这个职位的原因。8. I hope I can join you.我希望我能够加入你们。【篇尾句】请求给予机会，期望尽快回复。1. I will be much grateful if you can give me the opportunity.如果你能给我这个机会，我会非常感激。2. I hope you can offer me the opportunity.我希望你能提供给我这个机会。3. I hope I can be accepted as a member of your summer camp.我希望我能够成为你们夏令营的一员。4. If you need to know more about me, please contact me at 189......如果你需要了解我更多，请给我打电话189......5. I am looking forward to your early reply.期待你的早日恢复。6. I am looking forward to hearing from you soon.期待早日收到你的来信。
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投诉信【篇首句】介绍自己，说明写作目的：投诉。1. I’m Li Hua. I feel bad to trouble you but I’m afraid that I have to make a complaint about your restaurant.我是李华。很不想给你添麻烦。但是，恐怕我不得不对你们餐馆进行投诉。2. I’m writing to you to complain about...我写信是投诉......3. I want to express my dissatisfaction about the woolen scarf I bought from your company.我想要表达我对从你们公司买的羊毛围巾的不满。【篇中句】说明投诉问题、后果，并提出合理建议。1. In the first place, the food is too salty and the water isn't served in time. In addition, the music you broadcast is too noisy. Under these circumstances, I find it hard to sit here having dinner quietly.首先，食物太咸，水没有及时端上来。而且，你们播放的音乐太吵了。在这样的环境下，我很难安静的坐在这里吃饭。2. While I was on holiday in Hong Kong about a week ago, I bought a green shirt for 300 HK dollars in your shop, but there seems to be something wrong with it. When it's washed, it fades in colour. Now I can't wear it.大概一周前我在香港度假的时候，我在你们店里花300港元买了一件绿色衬衫，但是看上去似乎有一些状况。当被洗的时候，它会掉色。现在，我不能穿了。3. It arrived on time the day before yesterday. But when I checked it, I found a hole in the middle. I was astonished because the hole was obvious and I didn't think you should neglect this deficiency（缺陷）.它是前天按时到的。但是当我检查时，我发现中间有个洞。我很震惊，因为这个洞和明显，我认为你们不应该忽略这个缺陷。4. I have dialed your service number for several times but it was always busy.我多次拨打你们的服务电话，但它总是占线。5. Now this problem keeps worrying me.现在这个问题一直在困扰我。6. To improve the situation, you can take the following measures.为了改善状况，你们可以采取下面的措施。7. Can you change a new one for me as soon as possible?你们可以尽快给我换件新的吗？8. I insist you change a new one for me or give me a refund（退款）.我坚持你们给我换件新的或者给我退款。9. How shall I send this scarf back to you?我怎么把这条围巾寄还给你？【篇尾句】希望给予考虑，并期待对方尽快回复。1. Thanks for your consideration.感谢你的考虑。2. I hope you will give due attention to this matter.我希望你给予此事应有的重视。3. I believe you will take my complaint seriously.我相信你会认真考虑我的投诉。4. I’ll appreciate it if my demand is met.如果我的要求被满足，我会非常感激。5. I’m looking forward to your early reply.期待着你早日答复。
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道歉信
1. 道歉信结构道歉信通常包括三部分内容：1.表示歉意，道歉的原由；2.出现差错的原因，提出弥补措施；3.请求原谅。语言要诚挚，解释的理由要真实。好的道歉信不仅会取得对方的谅解，还会增进彼此的感情。2. 道歉信模板Dear ______,①I am truly sorry that ______（道歉的原因）.②The reason is that ______（介绍原因）. ③Once again, I am sorry for any inconvenience caused.④Hope you can accept my appologies and understand my situation.Yours sincerely,Li Ming3. 道歉信中开头段常用句式和套话I am writing this letter to express my regret…我写这封信是想表达我的遗憾......I am writing to apologize for…我写信是为......道歉。I would like to give you my apology for…我想为......向你道歉。I am very sorry to say that…我很抱歉......I must apologize about (not) doing sth…对于做了/没做......，我必须道歉。Please accept my sincere apology for…请接受我对于......的真诚道歉。I am writing to say sorry for…我写信是想对......说抱歉。I am terribly sorry, but…我很抱歉，但是......4. 道歉信中结尾段常用句式和套话Once again, I am sorry for any inconvenience caused.我对于所造成的任何不便再次道歉。Please allow me to say sorry again.请允许我再一次说抱歉。Hope you can accept my apologies and understand my situation.希望你们能够接受我的道歉，理解我的处境。I sincerely hope that you will be able to think in my position and accept my apologies.我真诚的希望你能够站在我的位置想一想，并且接受我的道歉。I want to let you know how regretful I am feeling now.我想让你知道我现在感觉多么的遗憾。I am sorry that I can’t… but trust that you will be able to understand.很抱歉我不能......，但我相信，你会理解的。
