规划维保 | 数据中心UPS制造商的维护灵活性
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数据中心UPS制造商的维护灵活性
Maintenance flexibility of the UPS manufacturer for data center applications
在规划维保合同时，组织需要考虑与UPS故障相关的所有潜在成本
Organizations need to bear in mind all the potential costs related to a UPS failure when planning maintenance contracts
Tyson Harber | July 14, 2021
当我们在设计数据中心能源保护系统时，需要考虑很多指标，例如UPS的拓扑指标：单机或模块化、并行或冗余，能效指标、资本支出、运营支出成本以及其他许多参数指标。
When we design the energy protection system for data center infrastructure, it is necessary to consider many parameters, such as the topology of the UPS, stand-alone or modular, transformer-based or transformer-free, parallel and/or redundant configurations, energy efficiency, capital expenditure and operational expenditure costs, and many other parameters.
采购完善的电源保护系统之前，需要有一个评估过程，通常需要关注UPS必须考虑的基本参数：效率、灵活性和弹性。这样才能满足各类大、中、小型数据中心的建设要求。
The evaluation process before buying the perfect power protection system is often focused on efficiency, flexibility, and resilience – fundamental characteristics the UPS must embody in order to meet the stringent construction requirements of a data center, whether small, medium, or large.
事实上，安装UPS的主要原因是它可以不间断地提供“纯净”电力。配备UPS也意味着认识到了电源保护系统保持在完美运行状态的极端重要性。因此，无论UPS故障发生的可能性有多大，都必须考虑它的总成本。
But the dynamics related to the manufacturer's after-sales services are additional drivers that have to be considered when selecting the UPS.
但UPS制造商售后服务的力度是选择UPS时必须考虑的额外驱动因素。
It is a matter of fact that the primary reason for installing the UPS is that it provides 'clean’ power without interruptions. Yet having a UPS means recognizing the vital importance of maintaining the power protection systems in perfect operational condition. It is therefore essential to consider the overall cost of any UPS failure, however unlikely it may be.
为此，不仅要考虑设备维修的可能成本，还要考虑与停机相关的成本，停机期间，关键应用无法得到保护，并且可能断电：在这种情况下，维护的目标是尽可能降低这种风险。
For this purpose, it is necessary to take into account not only the cost of a possible repair of the equipment, but also the costs related to downtime, during which the critical application will not be protected, and perhaps not even powered: in these circumstances the goal of the maintenance is to reduce this risk as much as possible.
多数情况下，建议将签订维保合同作为使UPS保持在最佳工作状态的最佳解决方案。制造商还必须提供全方位的高质量服务，包括：
In most cases, recommending the completion of maintenance contracts as the optimal solution to keep an installation in perfect working order, the manufacturers also must offer a complete range of high-quality services, including:
经验：作为设计师、制造商和维护人员，UPS制造商所具有的备件支持和物流方面的所有优势。
Experience: all the advantages for assistance and logistics deriving from being a designer, manufacturer, and maintenance technician;
可追溯性:UPS从其安装开始的完全可追溯性;
Traceability: full traceability of the UPS, right from its construction;
可用性:对运行中的所有UPS持续提供具有原厂保证的备件;
Availability: continuous availability of spare parts of guaranteed origin for all UPS in service;
专有技术：保证制造商技术人员到现场进行处理；
Know-how: guarantee of on-site interventions carried out by the manufacturer's technicians;
速度：承诺最优化的维修时间；
Speed: commitment to optimize repair times;
性能：充分利用制造商提供的最新解决方案和技术；
Performance: certainty of taking advantage of the latest solutions and technologies made available by the manufacturer;
环境保护：UPS制造商致力于尊重环境保护的最高标准，并坚持严格遵守所有指令和认证。
Environmental protection: UPS manufacturers are committed to respecting the highest standards in environmental protection and persevere in scrupulous compliance with all directives and certifications.
如果我们认为制造商能及时提供上述所有服务，停机风险将控制在最低状态：但是如果没发生这种情况，或者正好某个重要条件失效了，该怎么办？数据中心经理或任何其他终端客户可以进一步获得制造商的哪些替代方案？
If we consider the manufacturer is efficient in providing all the services described above in a timely manner, the risk of downtime remains minimized: but what if this does not happen or just one of those vital conditions fails? What are the alternatives that a data center manager or any other end-customer can further request or gain by the manufacturer?
在这种情况下，客户可直接执行的维护操作，制造商能为其提供高度自主的灵活性，这是获胜的关键。
In this case, the manufacturer's flexibility to provide a large level of autonomy for maintenance operations carried out directly by the customer is the winning key.
在出现异常或意外故障的情况下，能够免费直接访问固件、管理软件和UPS监控系统，这些具有重要优势。此外，制造商的专业服务软件的完全可用性，允许人们即使在服务技术人员无法快速干预的情况下也能立即进行诊断干预。
Having free direct access to the firmware, to the management software and the monitoring system of the UPSs represents a considerable advantage in the event of anomalies or unexpected failures. In addition, the full availability of all the manufacturer's professional service software grants immediate diagnostic intervention, even in cases where the service technicians are unable to intervene quickly.
此外，制造商可以为客户提供的另一个便利因素，是UPS机载管理软件的稳定性：可靠稳定的软件，不会受到过度频繁的修改，并且在发布前根据最稳定操作系统的理念，经过了全面测试，对于那些必须执行维护处理或系统更新的人来说，这无疑是一个优势。
Furthermore, another facilitating factor that the manufacturer can provide to the customer is the robustness of the software management on board the UPS: solid and stable software, not subject to excessively frequent revisions, and thoroughly tested before distribution, takes up the philosophy of the most robust operating system distributions, and is indisputably an advantage for those who have to perform maintenance interventions or system updates.
UPS制造商是电力系统全使用周期的合作伙伴，服务的评估不是基于初始成本，而是基于总成本，必须考虑制造商维护的优势，给出灵活性、自主性和对客户进行干预的可能性。
With the UPS manufacturer the partner for the entire useful cycle of the power system, the services are not evaluated on the basis of an initial cost, but on the overall cost that must take into account the advantages of maintenance carried out by the manufacturer, giving flexibility, autonomy and the possibility of intervention to the customer as well.
拥有最大化的这种维护灵活性，关注客户需求的新理念，制造商可以避免代价高昂的停机时间，并且可以提供备件和技术支持，而无需申请积累资金。
With this new concept of maximum maintenance flexibility and attention to customer needs, the manufacturer can avoid costly downtime, and can offer spare parts and assistance without applying cumulative margins.
翻译：
何海
中国空气动力研究与发展中心工程师
DKV（Deep Knowledge Volunteer）计划精英成员
校对：
董卫卫
曙光数据基础设施创新技术（北京）股份有限公司 高级售前经理
DKV（Deep Knowledge Volunteer）计划精英成员
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本文并非官方认可的中文版本，翻译学习参考，不用于任何商业用途，版权归原文及作者所有，文章内容请以英文原版为准。
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